Supplier need constant follow up and slow despatch
Response from supplier:
Dear friends,
Thank you very much for choosing our service and for your valuable suggestions on our shortcomings. We are deeply sorry for failing to meet your expectations!
Regarding your feedback, we will attach great importance to it:
1. We have increased customer service manpower/optimized communication processes to ensure that subsequent services are more timely and efficient.
2. Due to factory inventory verification, order processing was delayed. We have strengthened cooperation with logistics partners and upgraded the warehouse management system, which will greatly shorten delivery time in the future.
Your feedback is our motivation for improvement, and we look forward to the opportunity to provide you with quality services again.
Thank you again for your supervision and tolerance, and wish you a happy life!
27 Mar 2025